对于外贸员来说,用英语回复客户的询盘也是一门技术活。下面是我给大家整理的回复询盘英语范文,供大家参阅!
回复询盘英语范文:回复对某个产品的查询Dear Mr. Jones:
Thank you for your inquiry of 16 March. We are pleased to hear that you are interested in our product "toaster".
We've enclosed the photo and detailed information of the product for your reference:
Product: toaster
Specification: xxxxxxxxxxxxxxx
Package: 1pcs/box
Price: 10usd/pcs
Payment: L/C
For purchase quantities over 1,000pcs of individual items we would allow you a discount of 1%. Payment is to be made by irrevocable L.C at sight.
We look forward to receiving your first order.
Sincerely,
回复询盘英语范文:向老客户介绍公司新的产品信息Dear Mr. Jones:
We have refreshed our online catalog at howseek , and now it covers the latest new products, which are now available from stock.
We believe that you will find some attractive additions to our product line. Once you have had time to study the supplement, please let us know if you would like to take the matter further. We
would be very happy to send samples to you for close inspection.
We will keep you informed on our progress and look forward to hearing from you.
Sincerely,
回复询盘英语范文:对新买家要求建立业务联系的回复Dear Mr. Jones:
We have received your letter of 9th April showing your interest in our complete product information.
Our product lines mainly include high quality textile products. To give you a general idea of the various kinds of textiles now available for export, we have enclosed a catalogue and a price list. You may also visit our online company introduction at Http:// howseek which includes our latest product line.
We look forward to your specific enquiries and hope to have the opportunity to work together with you in the future.
Sincerely,.
回复询盘英语范文:主动跟新买家建立联系Dear Mr. Jones:
We understand from your information posted on Alibaba that you are in the market for textiles. We would like to take this opportunity to introduce our company and products, with the hope that we may work with Bright Ideas Imports in the future.
We are a joint venture specializing in the manufacture and export of textiles. We have enclosed our catalog, which introduces our company in detail and covers the main products we supply at present. You may also visit our online company introduction at Http:// howseek which includes our latest product line.
Should any of these items be of interest to you, please let us know. We will be happy to give you a quotation upon receipt of your detailed requirements.
We look forward to receiving your enquires soon.
Sincerely,
John Roberts
外贸客人问生产进度,怎么回复
your earlier reply would be highly appreciated
look forward to your soonest reply
thanks for your kind cooperation in advance
thanks for your soonest convenience
look forward to your soonest comment
waiting for your good news
for further queries/should you have any question, please feel free to contact with us
any question, we remain
please keep us in touch thro email
......
当外贸客人询问生产进度时,您可以通过以下方式进行回复:
1. 告知客户货物的生产状态。例如:“目前,我们的货物正在生产中,如果一切顺利,我们将在XX时间完成生产。”
2. 如果生产出现问题可能导致延迟,向客户表示歉意,并解释原因:“由于政府生产限制,我们的生产线不得不停止一周。我们将努力加班并尽量按照原定的发货计划。”
3. 如果运输环节出现问题可能导致延期,向客户说明:“我们已经完成了生产,并计划在今天开始发货。然而,运输公司告诉我们,由于最近货物过多,所有货物都需要安排,因此运输可能会被延迟约一周,并需要支付额外的旺季费用。”
4. 如果由于其他原因导致延期,向客户坦诚地说明原因,并表示歉意:“很抱歉,由于原材料价格最近大幅上涨,我们的供应商无法按照合同约定供应货物。因此,我们将不得不寻找其他供应商,这可能会导致一些延迟。我们为由此给您带来的不便表示歉意,并将尽快解决问题。”
总之,与客户的沟通至关重要,以确保他们在整个过程中的得到充分的通知和支持。